Frequently Asked Questions

The first step is to register your domain and sign the hosting agreement (which you will find in your Starter Pack). Thereafter you need to complete the website content submission, either via an online or offline application.

The person who purchases the starter pack and registers the domain will own the domain. Mi WEB will be the administrator of the domain.

No. You can, however, purchase a starter pack instore, complete the process and pay the annual fee. We will then move the domain name from your current host.

You can however transfer an existing domain and email account to Mi WEB, by providing us with your current registered domain name and active email accounts. You then have to notify your current service provider that your domain and email addresses are being transferred, in order for us to submit a transfer request to the registrar.

A website is a collection of media presented via the internet on computers and mobile devices. Our designers use creative flair to create a website that is visually appealing and presents your information in the best possible light. It allows the user to give great much greater detail and content and is, therefore, a critical tool in making your business or entity highly visible.

Being without a website, is like not being listed in the old style phone book. You won’t be found!

Facebook is a social media platform that allows the user to post comments and share photos and links, in order to market a business. Regular updates are required, however, and it is difficult to ensure that followers see your posts. Facebook is a good tool to target specific audiences via a paid advertising campaign.

We represent the future of marketing. Print media and malls have had their day, if only on the grounds of cost. Direct selling, online, is here to stay and can only grow. We are the cheapest, most effective means of reaching out and explaining, to an unlimited market, who you are exactly, what you have to offer and on what terms.

Yes. If they search for you they will find you. Note that your new website (domain) can take a few weeks to be listed.

 

The Standard package allows for a fixed amount of information. You can, however, expand on this by using Extra pages or Add ons. These are charged separately at R250 each per year.

No. The Mi WEB website comes as a standard offer. If you want to add any other page or add on, this will be an extra priced at R250 each.

No. Mi WEB will do any changes that you require. This is a free service provided once a month. Additions are limited to the current content only.

You will receive a unique link once your website is live, this link must be saved and used monthly to submit any changes or additions.

Yes. We shall provide you with the setting needed. Your service provider’s customer care centre will also assist to setup the phone to receive emails.

No

Yes. You can. However, a set fee of R250 shall apply irrespective of the months left before renewal. This is to cover the design and setup costs. Any extras shall share the anniversary date of the domain registration.

Yes, (includes the website, emails and the domain name), by giving 7 days written notice. However, no refund will be given for the balance of the annual period left.

There will be an annual escalation. However, this shall not exceed 10%, unless the rate of inflation is deemed to have risen above that mark.

There are no monthly charges, only an upfront annual fee, payable each year.

No time limit. But the sooner you have a website the better as everyone needs one, just as they need a cellphone, or access to the internet.

Yes. The store may complete the order for a customer, at a fee of R500, limited to no more than 2 sessions of 45 min each. This will include the creation of content and the finding of suitable images.