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  1. Launch Outlook
  2. Select File on the top left menu bar
  3. Select the Add Account button in the middle of the screen
    outlook2013-add-account1
  4. Choose Manual Setup or additional server types > Next
    outlook2013-manual
  5. Select POP or IMAP > Next

    Account settings

  1. Enter all the relevant details (POP and then select the More Settings… button.
    • Please ensure you fill in your entire email address as the username

    outlook-manual-setup

    Check Outgoing Server settings

  2. Select the Outgoing Server tab
    • Ensure that the My outgoing server (SMTP) requires authentication checkbox is ticked
    • Ensure that you have selected Use same settings as my incoming mail server

    outlook2013-outgoing-server

    Check Advanced SMTP settings

  3. Select the Advanced tab and ensure that your settings are as below for POP:POP port settings
    •  Incoming 110, outgoing 587
    • Not ticked: This server requires an encrypted connection (SSL)
    • Use the following type of encrypted connection is None

    outlook2013-advanced-pop

  4. Click OK and then Next.
  5. Let the test complete and then click Close
    outlook2013-test-complete

You’re all set! > Finish